Refund policy
Last updated: [February 25, 2026]
At zyvexora.shop, we want you to be fully satisfied with your purchase.
Return Window
We offer a 50-day return and exchange policy from the date of delivery.
Eligibility for Returns
- Items must be unused, unworn, and in original condition
- Must include original packaging
- Proof of purchase is required
Non-Returnable Items
- Gift cards
- Final sale items (if applicable)
- Personalized or custom-made products
Return Process
To initiate a return, please contact us at:
📧 timothyfields9621@outlook.com
Once approved, we will provide return instructions.
Refunds
- Refunds are processed after inspection
- Original shipping fees (if any) are non-refundable
- Refunds will be issued to the original payment method within 5–10 business days
Damaged or Incorrect Items
If you receive a defective or incorrect item, contact us within 7 days of delivery.